Fluedy

Privacy Policy

Introduction

This Privacy Policy explains how we collect, use, and protect your personal data when you use our website and services.

Responsible Entity

The responsible entity for data processing is:

haello ai GmbH Represented by Luca Heider & Stephanie Freifrau von Weichs Hermannshöhe 13 45277 Essen Germany Email: info@haello.ai Phone: +49 (0) 177 3070651

Data Collection

Website Access

When you visit our website, our web server and hosting infrastructure may temporarily process technical request data in server log files, including:

  • IP Address
  • Date and Time of Access
  • Accessed File
  • Referrer URL
  • Browser Type and Version

This processing is carried out for the following purposes:

  • Establishing a connection to the website
  • Ensuring a comfortable use of our website
  • System security and stability
  • Administrative purposes

The legal basis for this processing is Art. 6 (1) f) GDPR. We do not use server log data to build personal usage profiles.

Contact

If you contact us by email, form, or otherwise, we process the information you provide to handle your request.

Depending on the nature of your request, the legal basis is Art. 6 (1) b) GDPR or Art. 6 (1) f) GDPR.

Newsletter

For our newsletter, we collect your email address with your consent.

You can unsubscribe from the newsletter at any time.

App Usage

When using our app, we collect:

  • Login Data
  • Usage Statistics

The legal basis for this data processing is Art. 6 (1) b) GDPR.

Website analytics

We use Plausible Analytics (plausible.io), a privacy-oriented, cookieless analytics service provided by Plausible Insights OÜ as our processor and hosted in the EU/EEA. Plausible does not use cookies or local storage for analytics, does not create cross-site profiles, and only processes aggregated or pseudonymous usage information such as:

  • Pages visited
  • Approximate time on page
  • Referrer, device type, and browser (aggregated)

This helps us understand how visitors use our website and improve it. The legal basis is our legitimate interest (Art. 6 (1) f) GDPR). You can object to this processing at any time by contacting us. Further information, including Plausible's data policy and retention details, is available at plausible.io/data-policy.

Local Storage

We use local storage for:

  1. Early Access Status
    • Storing the Early Access Status
    • Boolean Value
  2. Optional preferences
    • May store UI or consent choices if we offer optional features in the future. Plausible analytics does not rely on cookies.
    • Boolean or string, depending on feature
  3. Theme Preference
    • Storing Theme Settings
    • String Value
  4. Telemetry
    • Storing Telemetry Settings
    • Boolean Value

Data sharing and processors

We share personal data only where this is necessary to provide our website and services, comply with legal obligations, or protect our legitimate interests. This may include hosting and infrastructure providers, email providers, and Plausible Analytics as our analytics processor. We do not sell personal data.

  • with third parties if you have given your consent
  • with public authorities if disclosure is required by law
  • with processors and service providers who support hosting, analytics, email delivery, or operations under appropriate contractual safeguards
  • with partners if this is necessary to perform a contract or respond to your request

Your rights

Under applicable data protection law, you may have the following rights regarding your personal data:

  • Right of access
  • Right to rectification
  • Right to erasure
  • Right to restriction of processing
  • Right to data portability
  • Right to withdraw consent at any time with effect for the future
  • Right to lodge a complaint with a supervisory authority

Right to object

Where we process your data on the basis of legitimate interests, you have the right to object to this processing on grounds relating to your particular situation.

To exercise this right, please contact us using the details below.

Data security

We use appropriate technical and organisational measures to protect your data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access.

These measures include restricted access, transport encryption where appropriate, and regular reviews of our systems and processes.

Updates to this policy

This policy was last updated on April 7, 2026.

We may update this policy from time to time, for example if our services, legal obligations, or data processing practices change.

Contact

If you have questions about this privacy policy or the processing of your personal data, please contact:

haello ai GmbH Hermannshöhe 13 45277 Essen Germany Email: info@haello.ai Phone: +49 (0) 177 3070651